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FAQ

Frequently Asked Questions

How do I start using WizeCare for patients?

WizeCare for patients is an app that patients can use anywhere, anytime, after they receive an invitation from their clinician. If your clinician does not have an account on WizeCare, ask him or her to create one by registering on www.wizecare.com, or simply contact us by the Contact form on this page and we will do whatever we can to help you.

I can't find the invitation email. What can I do?

First, look for WizeCare emails in your spam. If you find the email there, just confirm WizeCare as the sender, and continue according to the instructions. Otherwise, contact your clinician to find out if your email or phone number was mistaken by their typing. If they fix your contact info, you can use’forget password’ to get a new link to login and update your password. If none of these work, please contact us by the contact form.

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